Dear Valued Customers,
As the Qingming Festival, a time filled with poetic charm and remembrance, approaches, in accordance with the national statutory holiday arrangements, we hereby notify you of our company’s holiday schedule as follows:
I. Holiday Schedule
Our company will observe a holiday from April 4th (Friday) to April 5th (Saturday), totaling 2 days. Normal business operations will resume on April 6th (Sunday).
II. Service Provisions During the Holiday
(A) Pre – Sales Inquiries
Although our sales team will be on a short break during the holiday, we are committed to ensuring that your inquiries are not left unanswered. You can reach out to us through the following channels:
Online Message Board: Visit our official website at stekiamusement.com and leave your questions or requirements in the designated “Contact Us” section. Our staff will promptly review and respond to your messages upon their return.
Email: Send your inquiries to [email protected]. Please clearly state the nature of your query in the subject line for faster processing.
(B) Order Processing
The processing of new orders will be temporarily suspended during the holiday. If you have placed an order before the holiday, rest assured that our team will closely monitor its status and ensure timely shipment and follow – up services once we resume work. For new orders placed during the holiday, we will process them in the order of receipt starting from April 6th.
III. Important Reminders
(A) Equipment Maintenance
If your venue remains open during the holiday, it is crucial to maintain your VR amusement equipment properly. Follow the maintenance guidelines provided in the equipment manual, including regular cleaning, inspection, and minor adjustments. Ensure that all safety features are in good working condition and that the equipment is operated by trained personnel to prevent any potential damage.
(B) Safety Measures
With increased foot traffic during the Qingming Festival, we strongly advise you to enhance safety measures at your venue. Clearly mark safety zones, ensure proper lighting, and have emergency evacuation plans in place. Regularly check fire extinguishers and other safety equipment to ensure they are in good condition and easily accessible.
IV. Festival Greetings
The Qingming Festival is a time to honor our ancestors and connect with our cultural roots, while also embracing the beauty and vitality of spring. We sincerely hope that this festival brings you and your family moments of peace, reflection, and joy. May it be a time for you to recharge and look forward to new beginnings.
Thank you for your continued trust and support in our company. Should you have any urgent needs or questions during the holiday, please do not hesitate to contact us through the provided channels.
OwatchVR Team
GuangZhou Steki Amusement Equipment Co., Ltd
More detail at our website: www.stekiamusement.com
Add.: 3rd Floor, No.1 Rongling RD.,Zhushan, Shiqi, Panyu District, Guangzhou, Guangdong,China / PC:511450
Phone: +86 18922708522 / +86 20 28991474
Facebook: https://www.facebook.com/Owatch-9D-Virtual-Reality-Simulator-811882662329537/
